Refund policy
Return & Refund Policy
At Squeeqi Ninja, every item is made to order just for you.
Because of this, we do not accept returns, exchanges, or refunds for:
- Incorrect size ordered
- Buyer’s remorse
- Color or design preference changes
- Orders placed by mistake
- Incorrect shipping address entered at checkout
Each item is produced specifically for you once your order is placed.
Issues We Will Resolve
We will gladly provide a replacement or refund if your item:
- Arrives damaged
- Has a manufacturing or printing defect
- Is incorrect, such as the wrong item being sent
How to Report an Issue
If there is a problem with your order, please contact us within 3 days of delivery, or up to 7 days for damaged items.
Please include:
- Your order number
- Clear photos of the item
- Photos of the packaging, if applicable
- A brief description of the issue
You can contact us at support@squeeqininja.com.
Additional Notes
We do not require items to be returned in most cases because print-on-demand products cannot be restocked.
Refunds or replacements are reviewed case by case.
If an issue is approved, we will arrange a replacement or refund as appropriate.